Privacy Policy

Updated: June 5, 2025

Thank you for visiting Audioscape. We take your privacy very seriously. Please read this privacy policy carefully as it contains important information on who we are and our information practices, meaning how and why we collect, use, disclose, share, store, and retain your personal information. It also explains your rights in relation to your personal information and how to contact us or supervisory authorities in the event you have a complaint or request.

We collect, use, and are responsible for certain personal information about you. When we offer goods and services to individuals in the European Economic Area (EEA), we are subject to the EU General Data Protection Regulation (EU GDPR), which applies across the entire European Union. For California consumers, we are subject to the California Consumer Privacy Act of 2018 (CCPA), as amended by the California Privacy Rights Act of 2020 (CPRA). When we offer goods and services in the United Kingdom (UK), we are subject to the UK GDPR. We are responsible as a "controller" of that personal information for the purposes of the GDPR. We are responsible for your personal information as a "business" under the CCPA/CPRA. This Privacy Policy describes the personal information handling policies of Audioscape (or "we" or "us" or "our") in connection with our websites at Audioscape.ai and Bloxtunes.co (collectively the "Website") and its service offerings (together with the Website, the "Services"), including the following:

What personal information we collect;
How we use the data;
With whom we may share the personal information;
Legal basis for processing the data;
Storage and security of your data;
Your Privacy Rights, Choices and Disclosures;
Users outside the United States;
Links to other sites;
Privacy Policy updates; and
Contact Information.

1. Personal information We Collect or Process

The Services capture some information about you automatically utilizing background technologies (collectively, "Tracking Technologies"). Tracking Technologies can be tied to information about your use of the Services (including certain third-party services and features offered as part of our website). Examples of information collected by Tracking Technologies are your IP address, including its location, the browser you are using, user-agent strings, API requests, response times, errors, and other Service interactions.

When you use our Services the server housing the pages may automatically generate a "session log." We use session logs to help us determine how people travel through our Services. In this way, we can structure our pages so that the information most frequently visited is easier to find. By tracking page visits, we can also determine if the information we're providing is being used. The data gathered may include the IP address from which you came, the website or software application that referred you, the pages you visited and the date and time of those visits.

We operate social media pages on third party networks and have third-party icons on our Services. Further, you may log into your Services account via third-party credentials. When you visit or link to such third-party pages, or log into the Services with such credentials, data is processed both by us and the applicable provider. Third-party providers are unaffiliated with us, and we are not responsible for their content or privacy practices. They have their own terms of use and privacy policies, and we encourage you to review those policies whenever you visit their websites or interact with their platforms.

When using your mobile device to visit, access or use the Services, then additional categories of information that we collect may include:

Browser
OS
Device type
Location

We also collect information that you provide to us voluntarily.

We collect the information you provide to us when you register, sign up to receive newsletters, advisories, announcements or invitations, and when you contact us by email, chat or phone. We use this information to respond to your comments, requests or questions.

To become a registered user, which is required for the use of some of our Services, such as streaming music and following an artist, the user will be required to register with the Services, in which case we collect identifiers in the form of your ROBLOX User ID, ROBLOX username, ROBLOX avatar picture, ROBLOX profile link, name, and email address.

We collect and store information about your use of the Services, including audio information and metadata you may provide.

We do not knowingly collect information from users of our Services under the age of 13 and/or their internet usage, and such persons are not authorized to use the Services. If we obtain actual knowledge that a user is under 13, we will take steps to remove that user's personal information from our databases. By using the Services, you represent that you are at least 18 years old and of legal age to enter into legal agreements, or if you are not, that you have obtained your parent's or legal guardian's consent to accept the terms in this Privacy Policy. If you are a parent or guardian of a minor, you can refuse to permit us to collect personal information from your child and can request that we delete from our records the personal information we have collected. Please keep in mind that a request to delete records may lead to a termination of an account, membership, or other Services.

2. How We Use the Data

We use the personal information we collect as follows:

Provide, maintain, and improve our API and services.
Generate audio metadata from uploaded content.
Monitor API usage for security, fraud prevention, and performance optimization.
Enforce our Terms of Service.
Process payments, if applicable.
Comply with legal and regulatory obligations.
To on-board you as a user.
To authenticate user log-ons.
For general business purposes, including managing your account and relationship with us, responding to enquiries and requests, and administrative purposes.
To facilitate registrations and transactions.
To complete services requested by you.
To communicate with you, including to provide status updates, transactional emails and other service communications, to provide you with notices about your account and to contact you email or chat, as permitted by law.
To communicate with you for research purposes, including to request your participation in surveys.
To provide, maintain, and protect our Services.
To monitor the performance of our Services and improve your user experience.
To satisfy and comply with legal obligations and compliance requirements under laws and regulations applicable to us and our affiliates.
To protect and defend the rights and property of our users, Audioscape and its affiliates, and third parties.
To develop, improve and test certain of our products and services.
For other purposes that we tell you about when you register or provide data about yourself to us.
For other legitimate business and lawful purposes.

We may obtain your written consent from time to time in electronic form by using online agreements or other acknowledgements on the Services, including for any other contemplated uses of your personal information not addressed in this Privacy Policy. Please read all online agreements carefully before accepting them.

Audioscape relies on some third parties for delivery of the Services who perform services on our behalf, including without limitation our technology providers (e.g., Umami), payment processors and platforms (e.g., Stripe and Venmo), and professional advisors.

We may disclose any information we have about you (including your identity) if we determine that such disclosure is necessary in connection with any investigation or complaint regarding your use of the Services, or to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, or the rights or property of visitors to or users of the Services. We reserve the right at all times to disclose any information that we deem necessary to comply with any applicable law, regulation, legal process or governmental request. We also may disclose your information when we determine that applicable law requires or permits such disclosure, including exchanging information with other companies and organizations for fraud protection purposes.

We may share your data with a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer, liquidation or other disposition of all or any portion of our business, assets or stock with such third party

We may share aggregated and de-identified information with third parties (within or outside your country of residence) for analytical, research or other similar purposes.

4. Grounds for Using Your Personal information

We rely on the following legal grounds to process your personal information:

Consent. Some uses of your personal information as described in this Privacy Policy are subject to your consent, such as marketing email communications from us and communications from other users of the Services.

Performance of a contract. We may need to collect and use your personal information to onboard you as a user perform Services that you request.

Legitimate Interests. We may use your personal information for our legitimate interests to provide our Services and to improve our Services and the content contained thereon. We may use technical information as described in this Privacy Policy and use personal information for our marketing purposes consistent with our legitimate interests and any choices that we offer or consents that may be required under applicable law.

Compliance with Legal Obligations. We may use your personal information as necessary to comply with our legal obligations.

5. Storage and Protection of Your Personal information

We retain the personal information we collect for so long as reasonably necessary to fulfill the purposes for which the data was collected and to perform our contractual and legal obligations. We will retain personal information required to comply with privacy requests, to manage active accounts, as required by law, in order to resolve disputes, or to enforce our agreements.

We will retain the personal information we process on behalf of our users as directed by them. We may also retain copies of your personal information for disaster recovery purposes, to prevent fraud or future abuse, or for our legitimate business purposes.

We take reasonable administrative, physical and technical precautions to protect your personal information and communications between us. This includes, when required or as we deem appropriate and feasible under the circumstances, dual authentication, encryption and written commitments from third parties that may have access to your data that they will protect the data with reasonable safeguards.

No Internet or e-mail transmission is ever fully secure or error free, however. We therefore cannot guarantee absolute security of your data, and we are not responsible for processes and networks that we do not control. Users assume the risk of security breaches and the consequences resulting from them. Please be careful in deciding what information you send to us or to other users and what content you upload to the platform.

6. Your Rights, Choices and Disclosures

a. General

This section is subject to specific disclosures on privacy rights set forth below. We are committed to facilitating the exercise of your rights granted by the laws of your jurisdiction, which may include the right to request the correction, modification or deletion of your personal information and the right to opt out of the sale or sharing of your personal information (as applicable). We will do our best to honor your requests subject to any legal and contractual obligations. If you would like to make a request, cancel your account or request we delete or no longer use your account information to provide you Services, contact us at privacy@audioscape.ai or make changes to any user profile information connected to your account, as available.

Section (b) below describes the rights of those individuals located in the European Union, the United Kingdom or another jurisdiction that has adopted laws substantially similar to the European Union's General Data Protection Regulation (GDPR). Section (c) contains disclosures required under California law.

In certain instances we provide you the opportunity to "opt-out" of having your personal information used for certain purposes.

Users may update or change parts of their personal information by editing their profile. We will make good faith efforts to make requested changes in our then active databases as soon as reasonably practicable.

Subject to local law, you may have additional rights under the laws of your jurisdiction regarding your personal information, such as the right to complain to your local data protection authority and the right to appeal our decision regarding a data access request.

b. Your European Privacy Rights and Choices

We will provide accommodations for the rights of those who reside in the European Union, the United Kingdom or another jurisdiction that has adopted laws substantially similar to the European Union's General Data Protection Regulation (GDPR), whose privacy rights include the following:

Transparency and the right to information. Through this policy we explain how we use and share your information. However, if you have questions or need additional information you can contact us any time.
Right of access, correction, restriction of processing, erasure. You may contact us to request information about the personal information we have collected from you and to request the correction, modification or deletion of such personal information, which requests we will do our best to honor subject to any legal and contractual obligations.
Right to withdraw your consent at any time. When we process your personal information based on your consent, you have the right to withdraw it at any time.
Right to object at any time. You have the right to object at any time to receiving marketing or promotional materials from us by either following the opt-out instructions in commercial e-mails or by contacting us, as well as the right to object to any processing of your personal information based on your specific situation. In the latter case, we will assess your request and provide a reply in a timely manner, according to our legal and contractual obligations. Some non-marketing communications are not subject to a general opt-out, such as communications about transactions and disclosures to comply with legal requirements.
Right to data portability. You have the right to data portability of your own personal information by contacting us.
Right not to be subject to an automated decision, including profiling. We do not make automated decisions using your personal information that may negatively impact you.
Right to lodge a complaint with a supervisory authority. If you consider that the processing of your personal information infringes your privacy rights according to the European Privacy regulation, you have the right to lodge a complaint with a supervisory authority, in the member state of your habitual residence, place of work, or place of the alleged infringement.

c. California Disclosures

California "Shine the Light" Information-Sharing Disclosure: California residents may request a list of all third parties with respect to which we have disclosed any information about you for direct marketing purposes and the categories of information disclosed, what information we have collected and stored about you. You may also request that we delete, correct, or limit the use of your information. If you are a California resident and want such information or action taken, please send us a written request by email to privacy@audioscape.ai with "California Shine The Light Rights" in the subject line.

California Do Not Track Disclosure: We respond to Do Not Track browser settings.

California Consumer Privacy Act Disclosures. Audioscape is not yet a "business" subject to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA).

7. Users Outside the United States

If you are a user accessing the Services from Canada, the European Union, Asia, or any other region with laws or regulations governing personal information collection, use, and disclosure that differ from United States laws, please be advised that through your continued use of the Services, which are governed by U.S. law, this notice and our other policies that govern your use of the Services, you are transferring your personal information to the United States and you consent to that transfer. The Services are not intended to subject us to the laws or jurisdiction of any state, country, or territory other than those of the United States. Your personal information may be stored and processed in any country where we have facilities or in which we engage service providers and, by using the Services, you consent to the transfer of information to countries outside of your country of residence, including the United States, which may have different data protection rules than those of your country.

8. Links to Other Sites

Our Services may contain links to other websites for your convenience or information. These websites may be operated by companies unaffiliated with us, and we are not responsible for the content or privacy practices of those websites. Linked websites may have their own terms of use and privacy policies, and we encourage you to review those policies whenever you visit the websites.

9. Privacy Policy Changes

We may update this Privacy Policy from time to time to reflect changes in our information practices, and any such amendments shall apply to information already collected and to be collected. Your continued use of the Services after any changes to our Privacy Policy indicates your agreement with the terms of the revised Privacy Policy. Please review this Privacy Policy periodically and especially before you provide personal information to us. If we make material changes to this Privacy Policy, we will notify you via the Services, by email or by means of a notice on our home page. The date of the last update of the Privacy Policy is indicated at the top of this Privacy Policy.

10. Questions and Contact Information

Please contact us if you have any questions about our Privacy Policy. You may contact us by reaching out to our representative and data protection officer at privacy@audioscape.ai or 410 La Mesa Dr., Portola Valley, CA 94028.